Top 10 WordPress Chatbots & How to Add One to Your Site 2023
Moreover, it comes with 4 pre-built templates that you can use to build chatbots. Chatbots are highly beneficial for landing-page websites as their user experience is not up to the mark. On these sites, chatbots can first understand users well by asking and then offer a personalized experience to them. If we consider customer service, chatbots save names, ticket numbers, and the particular issue of the customer. It later provides a personalized solution according to the customer’s requirements. Firstly, round-the-clock support enables customers to get answers to common questions anytime.
The bot will chat with your visitors which will help engage them and improve their user experience. You can use a free course provided by the IBM to effectively train the advanced AI technology and deploy chatbots on their cloud. This WordPress bot also lets you use the customer’s account data, like their name, in the chatbot dialog for better personalization. Check out this comparison table of the best WP chatbot plugins on the market for a quick view. Next up, DocsBot AI is another sophisticated and trainable AI solution that transforms traditional documentation into chatbots.
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Tidio combines live online chat with bots to get the best performance when you are not available to serve users 24/7 and thus support them at any time. It combines live chat, chatbots, WhatsApp, Telegram, Messenger and Instagram for instant customer communication, enhancing satisfaction and sales. Chatra offers a free package which has some useful but basic features. The $17 per month Essential version, and $23 per month Pro option are very cost effective compared to other chatbots.
NLP and ML help chatbots detect customer intent and generate accurate responses to user concerns. Without this artificial intelligence technology, your bot will struggle to follow conversations and resolve tickets. Opt for a chatbot that uses advanced AI to ensure high-quality support.
Will the chatbot slow down my site?
You might worry that they would hurt your customer service or hamper the quality of support you provide to users. Chat is one of the best and easy WordPress ChatBot plugins and is widely used for collecting data from visitors by a great number of WordPress users. You can easily change the conversation flow depending on user interaction.
There are more than 60k plugins available free of cost in WordPress. There is an AI-based plugin that can be essential for your website. Once you have downloaded the plugin, you can easily install it onto your WordPress site by following the instructions. Typically, this involves going into the admin area of WordPress and clicking “Add New” under Plugins in the left-hand menu.
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